FAQ
Common questions
Q.
Where
are you?
A. I work
at a Seattle area dealer, Carter Subaru Shoreline, in Shoreline/North
Seattle Washington.
Note: this
website is not authorized by Carter Subaru. They are not involved with
it nor do they sponsor, support or approve it in any way. see
disclaimer
page. Search Inventory,
or directly contact
Q.Why
should I buy from you?
A.
Straight-forward answers and sales. Upfront pricing with no dealer games
and a completely hassle-free experience. (some would say too straight-forward...)
Q. Can I buy from you
A.
Yes, but since Subaru discourages sales more than 200 miles from the
selling dealers location (starting 4/1/16) unless you're in an area
without a nearby Subaru dealer, so to determine if it makes sense for you to buy from me, I will need your address and zip code.
Q.
I'm not sure what model I want. How do I find out?
A. Research
the models or call and lets talk about it. Short emails are ok but
I generally prefer the phone for long detailed questions/answers etc Search
Inventory
Q.I live
far from Seattle and really want
to buy locally where I live. Will you still talk to me about prices
so I know what to expect from my local dealer?
A.
Yes of course, everyone needs help from time to time. We can talk about
prices. Please remember that customer rebates, dealer incentives, and special
finance rates vary by region.
And thanks for being upfront when we talk
about not wanting to actually buy from me, it's appreciated, so just let
me know what model and price your local dealer is offering and and yes
I'll help! It's good karma ...
Q.Fleet
sales? But I only want one car...
A.
One car or many, you will still get a low price. Q Do
you ship cars to Alaska, Hawaii, or Canada?
A No. Sorry.
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Q.Why
are your prices low?
A.
Volume. My prices are based on invoice and dealer incentives so
they are extremely low. Almost everything is under invoice! It depends
on the supply- when I have a lot of a model the price is lower. When I
only have a few the price goes up.
Q.How do
I get a price?
A.
Once you know the model and color choices you want you can email or call
though I strongly prefer a phone call because it is much more efficient.
Q.What
will my price be?
A.
Price varies by model, options, and inventory (do I have a car you want?)
and of course customer applicable rebates and dealer incentives.
Q.Special interest rates, do I get them?
A.
Yes, of course you get them, check customer special interest rates offered on that model. Canadian customers do
not get any rebates.
Q.How do
I pay you? Financing or cash...
A.
Financing- your bank or mine. I
offer Subaru special interest rates no matter where you live in the US.
Or use your own local bank if you prefer.
Cash and Checks- Bank checks and direct wire is preferred.
Credit cards are accepted up to $500 due to bank fees.
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Q.Do I
buy a car without seeing it?
A.
These are brand new cars in new condition and you should have full
confidence.
You and I communicate very thoroughly.
You get copies of all paperwork.
I'll fax VIN (vehicle ID), with full information
on the car, and complete pricing.
Photos are available.
Research
the models, Search Inventory
or call me and we can talk about your wants and needs.
Read customer
comments.
Q.Paperwork
A.
I can email or fax Purchase Order (PO) and Info Sheet to you so you have everything
in writing.
The PO has the VIN, price details clearly
spelled out. The Info Sheet has the model, VIN, and factory options listed.
If you are shipping, I Fed Ex all documents
to you to be signed and returned.
Price, deposit, any financing payments
and/or interest rates, are all clearly explained and all questions answered.
Q.How
do I get the the car?
A.
usually you drive it away
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Q.Warranty
A.
You get the full normal Subaru of America (SoA) factory new car warranty,
honored in in all states, at all US dealers! The warranty starts when
you buy the car or if used, when the car was first sold.
Canadian
customers, the warranty is still honored by SoA. Check
all the details.
Q.Tax,
License?
A.
Pay your own normal fees when you register/license the car in your home
state.
No Washington State fees unless
you live here of course.
Bring your own license plate or if you
need a trip permit to drive away from the dealership it's $29.00 for a
3 day Wa. State transit permit.
Q.Do you
work with companies and credit unions?
A.
Yes. I have special discount prigrams for employees and members of Microsoft-
Microsoft Prime, Boeing, Weyerhauser, Safeco Insurance, Amazon, Starbucks,
Swedish Hospital, Swedish Hospital Edmonds, Children's Hospital, University,
Providence, Harborview, Northwest hospital, Google, Amgen, Paccar, UW University
of Washington, Fred Hutchison Cancer Research Center FHCRC, Costco, Sam's,
Washington State employees (government), Cobalt, Yahoo, PUD, Boeing Credit
Union, 1st Tech CU, Alaska Federal credit union, Watermark credit union,
WSECU... ?
Are you a member or PSIA, AASI, ASPCA,
IMBA, Prime card, Perks card, Microsoft passport programs..
Are you a teacher,
veterinarian, nurse, doctor, medical professional, works at the PCC Puget
Sound Co-op..?
Credit unions? I work with all credit unions
...
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Q.Canada
resident buying a US spec car.
A.
Yes, Canadians looking for pre-owned, lightly used cars are welcomed.
I sell pre-owned cars cross border but
I can help refer you to a dealer that might still sell new ones.
New cars: starting January 3, 2008
Subaru of America started discouraging dealers from selling new cars to
Canada.
Customer rebates and dealer incentives
-do not- apply on cross border sales. And it can hurt dealer allocation.
Click
here for more Canadian buyer info
Q.How
do I contact you?
A. The phone is preferred 206.769.7821
contact
page
Note: if you are just looking for help
to buy from another dealer with no intention of buying from me in Seattle,
just tell me and let me know what they're offering (model, price etc).
It is appreciated when people are upfront.
Joe Spitz, Seattle, Wa
phone 206.769.7821
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